Effective Date: 1 July 2023

 1.     Introduction

Welcome to “kpjcares.com”, operated by KPJ Ambulatory Care Centre Sdn Bhd – a wholly own subsidiary of KPJ Healthcare Berhad (“we,” “our,” or “us”). We are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make purchases, or interact with our services. By using our website, you consent to the practices described in this policy.


2.     Information We Collect

We may collect the following types of personal information:

·       Personal Identifiers: This may include your name, postal address, email address, phone number, and payment information when you make a purchase.

·       Usage Data: We gather data about your interactions with our website, such as the pages you visit, your IP address, browser type, and device information.

·       Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences using your browser settings.


3.     How We Use Your Information

We use your information for the following purposes:

·       To process and fulfil your orders.

·       To provide customer support and respond to your inquiries.

·       To improve our website and services.

·       To send you marketing communications, including promotions and newsletters, where you have consented to receive them.


4.     Disclosure of Your Information

We may share your information with the following third parties:

·       Payment processors to facilitate secure transactions.

·       Shipping and logistics companies for order delivery.

·       Marketing and analytics service providers to help us improve our services.

·       Legal and regulatory authorities when required by law.


5.     Your Choices

You have the right to:

·       Review and request changes to your personal information.

·       Opt out of marketing communications at any time.

·       Delete your account, subject to our legal obligations.


6.     Security

We take measures to protect your information, but no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.


7.     Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.


8.     Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. The revised policy will be effective upon posting on this page with an updated “Effective Date.”


9.     Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

·       Telephone number: 03-2681 6222 ext. 1113/1141

·       Mobile number: 016-2442 337 (Call/WhatsApp)

·       Email: [email protected]